Customer Service Level 2 - CPD Certified
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Summary
- PDF Certificate - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Customer Service: Customer Service Course Online
Unlock the Power of Customer Service: Customer Service Course: Enrol Now!
The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship.
The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development.
By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles.
Special Offers of this Customer Service: Customer Service Course.
- This Customer Service: Customer Service Course includes a FREE PDF Certificate.
- Lifetime access to this Customer Service: Customer Service Course
- Instant access to this Customer Service: Customer Service Course
- 24/7 Support Available to this Customer Service: Customer Service Course
Main Course: Level 2 Customer Service
Free Courses included with Customer Service: Customer Service Course:
- Course 01: Time Management Course
- Course 02: Anger Management Course
- Course 03: Minute Taking Course
[ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course]
Course media
Description
Customer Service: Customer Service Course Online
This Customer Service: Customer Service Course consists of 05 modules..
Course Curriculum of Level 2 Customer Service
- Module 01: Introduction to Customer Service
- Module 02: Understanding the Organisation
- Module 03: Prepare to Deliver Excellent Customer Service
- Module 04: Communication in the Customer Service Role
- Module 05: Understand Customers
Assessment Method of Customer Service: Customer Service Course
After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test.
Certification of Customer Service: Customer Service Course
After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE.
Who is this course for?
Customer Service: Customer Service Course Online
This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry.
Requirements
Customer Service: Customer Service Course Online
To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements:
- Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course.
- Be energetic and self-motivated to complete our Customer Service: Customer Service Course.
- Basic computer Skill is required to complete our Customer Service: Customer Service Course.
- If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old.
Career path
Customer Service: Customer Service Course Online
This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.
Questions and answers
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Certificates
PDF Certificate
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
